If you are interested in better understanding the needs, goals, motivations, and behaviors of your users in order to design a new product or feature that meets those needs, I can utilize various research methods, including but not limited to: interviewing, participatory design, contextual inquiry, card sorting. Depending on the business and project goals, I could also use a mix of the above.
Whether it is a prototype or live version, I will put your product or service (e.g., a website) in front of users and have them walk through specific scenarios and tasks that I have created to understand if your product fits users needs and is easy to use.
I can design content for your app, web site, blog, e-mail newsletter, and/or social media channels. Every content design project starts with research: I survey the land by interviewing your target audience to lay the foundation for clear, accessible content. Then, I start writing.
UX research Strategy
If you are interested in building and scaling research efforts at your organization, I can work with you to develop a strategy for making it happen.
UX Research Team Support
Are you a UX Research team or solo practitioner at an organization that needs an extra set of eyes, ears, and fast typing hands for a project? I can jump right in to support research sessions by taking notes and debriefing with you afterward, lend a hand with recruiting, or provide a fresh, outside perspective for a thorny research challenge.